Referees: Oversee matches, manage pauses, and enforce competitive rules; Tournament administrators: Handle scheduling, seeding, protests, and appeals; Technical staff: Maintain servers, PCs, and network infrastructure
Why people argue about this
People often assume that officials in Dota 2 are solely responsible for enforcing competitive rules, which they aren't. They also mistakenly believe their role is limited to handling protests only, overlooking their broader responsibilities like managing matches and ensuring fair play throughout the game.